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Casino Rewards cashout limit, or: what ends will a casino go to to ensure that no gambler can ever make a full cashout?


Sunday, March 07, 2010

Casino Rewards cashout limit, or: what ends will a casino go to to ensure that no gambler can ever make a full cashout?


Casino Rewards casinos all have a cashout restriction term which recently came to my attention:



UK Casino Club general terms

16.Players who win a sum that is 5 times or more greater than their total purchases across all CasinoRewards partner casinos will only be able to withdraw their winnings at a sum of $4,000.00 a week. All progressive wins/payouts are exempt from this clause.




There is no justification whatsoever for this restriction. Whether or not a player wins $20,000 from a $5000 or a $1000 deposit makes no difference to the casino's bottom line, as they owe $20,000 in both cases; nor does it make any difference to the player's entitlement to his money.

The only reasonable explanation for this restriction is that the casino wants to make it as difficult as possible for the player to receive his money, and therefore increase the liklehood of his losing it all back to the casino while he waits for the next week to arrive.


Terrestrial casinos will also make an effort to keep hold of a gambler who wins a lot of money, with the offers of free rooms and hospitality, in an endeavour to encourage him to continue playing and, ultimately, lose all the money back to them.

However, the crucial difference is that the player can still walk away with his winnings at any time. He is under no obligation to do anything other than walk out the door, irregardless of all the offers of complimentary luxury under the sun.


Not so Casino Rewards. Deposit $2000, play some high-stake slots and hit a non-progressive $30,000 jackpot, and you'll be waiting fully two months before all your money has been paid. By this time, many gamblers will have already lost a lot, if not all, of their winnings. And all because of a term which has no rational reason to exist other than to ensure the casino rarey has to pay out on big wins.


It would seem too much to expect Casino Rewards to adopt a model similar to 32Red, a casino that leads the way in its treatment of its customers:


32Red terms

6.5 The maximum payout for any one 24-hour period for any one customer is £120,000 in the casino and £100,000 on the poker network. The daily maximum payout in the casino excludes winnings on 32Red's progressive casino games, payouts of which are governed by the Jackpot amount.




At 32Red, you can cashout £120,000 every 24 hours.

At Casino Rewards you can cashout $4000 per week, assuming a five times deposit or more win.

That's exactly two hundred and ten times less.

How pathetic.

And how unfair, unreasonable and shabby. I am fed up with this group.


In my Kahnawake gaming Commission article I highlighted the plight of a player who fell foul of a vital bonus term which should have been clearly listed on the bonus terms page, but which was buried deep within the legalese of the general terms page. Casino Rewards has still not put this term where it belongs. Why not? To decrease the liklehood of the player finding such a vital term, and thereby increasing the likelhood of his breaking it and giving the casino the option of confiscating his money?

There is no other plausible explanation.


Now I find they impose absurd cashout restrictions on balances, irrespective of the player taking a bonus. Why is this?

The answer is the same in essence: to reduce to a minimum the money the casino has to pay its players, with the imposition of absurd and unjustifiable cashout restrictions.


Two years ago, Casino Rewards did a good deed in the bailing out of the casino players of the failed Microgaming group Tusk Gaming - see the Casino Rewards section of my Tusk article.


However, beyond that I see nothing but bad in this group.


Here is a full list of their casinos:


Aztec Riches

Blackjack Ballroom

Casino Action

Casino Classic

Casino Kingdom

Captain Cook's Casino

Golden Tiger Casino

Lucky Emperor Casino

Phonecian Casino

Strike It Lucky Casino

Virtual City Casino

Yukon Gold Casino

Zodiac Casino

UK Casino Club

Golden Reef Casino

Challenge Casino

Music Hall Casino

Nostalgia Casino


I do not recommend you patronise these casinos.

I heartily recommend you avoid them all, like the proverbial plague.



1 Previous Comments


Can't argue you with you on this one.

Casinorewards are a big group too. It's not like they can't afford to payout quicker.

By Blogger Sandracer, at 2:04 am  


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